Support

Contact

Email contact@spark4speech.com for help, accessibility feedback, bug reports, or privacy questions. Include your device type, operating-system version, SPARK version, and a description of what happened when those details are relevant.

Please do not attach a SPARK backup, private communication history, personal photo, or voice recording unless it is needed and you are comfortable sharing it.

Data and backups

SPARK has no account or cloud copy of your boards. Use Settings → Local backup to export a backup before changing devices or clearing app data. Backups are plain JSON files and should be stored privately.

To remove local data, use the reset controls in Settings, uninstall the native app, or clear the SPARK site's storage in your browser. Previously exported backups must be deleted separately wherever you stored them.

Permissions

Camera, photo-library, and microphone permissions can be changed in your device settings. Denying a permission only prevents the feature that needs it; core built-in communication remains available.

Urgent communication

SPARK is not an emergency service. If a device or speech feature is unavailable, use another available way to contact emergency services or a trusted person.